New Cancellation Policy
Effective 11/1/24

Massage/FST/Acupuncture/Classes:

  • 24 Hours notice required

  • Full Cash Rate Fee if appointment cancelled within 24 hours

  • No Show/No Call: Full Cash Rate Fee. Patient will not be allowed to schedule future appointments until fee is paid.

Chiropractic/Physical Therapy/Podiatry:

  • 24 Hours notice required

  • 1 Strike Policy: Everyone gets one late cancel exemption. $60 fee for late cancel after 1 Strike

  • New Patients: 1 strike and $100 fee with 2nd offense as appointments are longer

  • No Show/No Call: $60 fee regardless of whether you have a strike or not.We hope that you can understand this necessary change!

***We understand that Emergencies, Bad Weather and Illness do occur, please let us know as soon as possible if you are unable to make your appointment. These cases will be assessed on a case by case basis.

Thank you for your understanding.